Against All Odds
  • NY, USA
  • 15-18 per hour
  • Hourly
  • Full Time

Health, Dental , Vision , Prescription / 401K / Employee Discount / Bonus / Paid Vacation

Job Title: Assistant Store Manager

Department: Retail

Reports To: Store Manager


Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer service, operations, human resources, training, visual merchandising, loss prevention


Customer Service

  • Ensures each customer receives the highest level of customer service

Human Resources

  • Notifies the Store Manager of hiring needs/floor coverage shortage
  • Assist Store Manager in finding new employees
  • Understands and communicates Company discount policy
  • Assists Store Manager in controlling payroll budget
  • Schedules staff efficiently
  • Assists Store Manager with staff scheduling
  • Understands progressive discipline procedures
  • Follows corrective action process fairly and follows company policies and procedures and documents corrective action issues in appropriate form
  • Stays constantly aware of loss prevention
  • Shares ideas received from staff and customers with the Store Manager
  • Understands the details of upcoming promotions
  • Makes deposits correctly and ensures paperwork is accurate
  • Know correct opening and closing procedures
  • Knows correct procedure for reconciling cash drawer with register tape
  • Follows correct procedures for issuing refunds
  • Documents petty cash, safe money
  • Ensures accuracy regarding merchandise that is received and shipped
  • Conducts regular spot checks on store inventory
  • Ensures that displays are clean and current
  • Ensures selling floor is maintained, organized, and set to company guidelines
  • Manage the daily activity of the sales floor, backroom, and cash register area according to company policy


  • Strong managerial skills
  • Strong selling and communication skills
  • Excellent product knowledge
  • Strong knowledge of company history, corporate structure, and target market
  • Knowledge of the competition and their prices
  • Strong knowledge of POS systems


  • Ability to work varied days/hours
  • Ability to climb ladders
  • Ability to occasionally push, pull and lift more than 25 lbs.


  • High school or equivalent
  • One or more years of Store management experience in a retail environment

Against All Odds
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